Frequently Asked Questions
What currency are your prices in?
We are based in Washington, DC and all displayed prices are in US dollars (USD)
What size should I order?
Unfortunately, we do not offer international shipping at this time. Our team is working vigorously to make this option available soon.
What form of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, and PayPal. If you are using a prepaid gift card, you will need to register a billing address with the credit card company before placing an order.
Is it safe to use my credit/debit card on your website?
We understand that the safety of your personal information is extremely important to you. Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected.
What does Final Sale mean?
All items marked final sale have been reduced in price and cannot be returned for a refund or store credit, or exchanged for a different size, color, or style. We understand that buying “Final Sale” items can be tricky, so if you have any questions about sizing, fit, or fabric please reach out to our customer service support before placing your order.
Can I return Final Sale items?
All items marked final sale cannot be returned for a refund or store credit, or exchanged for a different size, color, or style. If you send a “Final Sale” item back to us for a return we will not be able to process a refund. Once received at our warehouse, any final sale return will automatically be shipped back to you. No exceptions will be made for sizing, fit, or fabric issues. If you have questions, contact Customer Care before placing your order.