Returns & Exchanges
ACCESSORIES, INTIMATES, AND SALE OR DISCOUNTED ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.
Nicole Kaine Return Policy
At Nicole Kaine, we ensure 100% quality on every merchandise. We inspect every item before sending them out, so you should not receive any faulty items. However, if for any reason you are not quite happy with your purchase, that is not a problem. We are happy to accept your returns for a store credit to be used towards a future purchase.
Terms and Conditions aka the fine prints
- We will not accept returns on any used, altered, damaged, washed and worn merchandise.
- Items must be returned with original tags attached.
- We also will not accept any return or exchange on bodysuit and swimwear.
- Items marked “FINAL SALE” are not eligible for return or store credit.
- Please be careful of makeup or deodorant rubbing off on the garment.
- Please try your best to maintain items in pristine condition so that we may accept your return and it may be resold to other customers.
- Please keep in mind that original shipping fees are NOT refundable and not applicable to your store credit.
Due to the limited quantities of our products, we cannot hold items for exchange; all exchanges are based on stock availability. You can return the unwanted item then place a new order. If an incorrect size or item was sent, please notify us immediately so we can place the correct order on hold, so it does not sell out while we await your package.
Nicole Kaine monitors returns to identify potential misuse or abuse of our policies.
Nicole Kaine Return Department Address:
5834 C. North Kings Hwy #4915
Alexandria, VA 22303
For any questions regarding returns and the return policy, email HELLO@NICOLEKAINE.COM
Nicole Kaine reserves the right not to credit you if you return items outside the terms of our Return Policy.