Occasionally we are able to offer certain designs on ‘pre-order.’ Just look for the Pre-Order button where you normally see “Add to cart” and follow the steps below:

– Simply select the desirable product color and size (if these options are available) and add to your cart as if you were placing a normal order.

– Follow the check-out process as normal and pay for all the item(s) in your cart.

-You will receive a confirmation email containing all the products you have purchased.

-Once the pre-ordered item is available to be shipped, we will dispatch your order, and you will receive an email with your tracking number.

Can I cancel my pre-order?

Yes. If you need to cancel your pre-order prior to it shipping, log into your account and cancel your order, or if you checked out as a guest, contact us here.

What happens if I order in stock item(s) along with my pre-order item(s)?

The available item(s) will be shipped right away. Normal in stock orders and pre-order items are charged at the same time during check out.

Will I receive any reminder?

No. You will only receive notifications once your order ships. Please keep in mind that pre-order estimated dates are subject to change if delays arises. If this happens with a product you have pre-ordered, we will notify you via email of the updated release date.

When will my pre-order ship?

We will list an estimated release date under the pre-order product. We will ship within 1-2 business days of the release date.